| Evaluation and Testing |
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How do we Evaluate? |
In addition to
the assessments and surveys we use, we do on-site Shadowing of Individuals, Concentrated
Interviews, and Focus Groups. With such excercises we will diagnose you or your
company's problem areas and provide you with options to help improve.
We offer several types of assessments::
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The Personality Profile |
| The PDP Personality Profile
Survey measures the major aspects of self-perception. Identifying all aspects
of each employee's personality is essential to having a productive workforce that
can communicate effectively and accomplish the tasks before them. At the conclusion
of the PDP Pro Scan Survey, you will have a success formula which will enable
communication and accomplishment to occur better than ever before. |
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| The Prevue
Assessment |
| The Prevue Assessment™ is an evaluation
tool for putting the right people into jobs. What's more it's an excellent guide
for managers and trainers to help them manage and train more effectively. At the
conclusion of the Prevue Assessment you will have a complete 14-page report on
every person evaluated. |
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Leadership and Managerial Evaluations |
| Leadership
and Managerial Evaluations begin with a self-administered feedback questionnaire
based on the key concepts of effective leadership or managerial skills. In addition,
an anonymous collection of data from supervisors, peers, subordinates, and customers
is collected. All of the data is then analyzed and individual goals are set. A
follow-up consultation to determine progress is also scheduled. |
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| Emotional Intelligence
Quotient Evaluation |
| There are two types of EQ assessments,
both are done through ARMES©, and both are necessary in order to attain a complete
evaluation of your Emotional Intelligence Quotient. The ARMES© EQ Self Assessment
is completed by you and will determine how you see yourself. The ARMES© EQ 360°
Assessment is to be completed by four to eight of your peers and will determine
how others view you. |
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Fact sheets on the Emotional Intelligence Quotient are also available: |
Recognizing Emotional Intelligence
Behaviors
Identifying your Emotional
Intelligence Level Is your Emotional
Intelligence level holding you back?
Emotional
Intelligence and Coaching
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| Assessments and Surveys |
| Employee Attitude |
| The Employee Attitude Survey
is administered to ascertain the morale and motivation of employees; to, in effect,
take a temperature reading of the organization so that a proper prescription for
improvement can result. |
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| Customer Survey |
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The Customer Survey developed by RAC can be customized to your businesses key
elements of customer service. Feedback can include: demographics in various terms;
the importance of various aspects of customer service; a rating of personnel;
and open ended questions. |
Learn more about..... |
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